Privacy Policy for Geyser Flora
At Geyser Flora, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our online platform and services related to horticultural services and geothermal agriculture.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
1.1 Information You Actively Provide Us:
This includes personal data you voluntarily provide when you make inquiries, request services, subscribe to our newsletters, or engage with our consultation services. This may include:
- Contact details such as your name, email address, postal address, and phone number.
- Details relevant to our horticultural services, geothermal greenhouse design, specialized volcanic soil enrichment, or bespoke floral arrangements.
1.2 Information Collected Automatically:
When you visit our site, we may automatically collect certain information from your device, including:
- IP address, browser type, operating system, and unique device identifiers.
- Information about your browsing behavior on our platform, such as pages viewed, time spent on pages, and referring URLs.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the horticultural services you request, including cultivation, soil enrichment, and geothermal greenhouse design.
- To process your inquiries and respond to your requests for information regarding our services.
- To send you marketing communications, newsletters, and updates about our products and services, only where you have consented to receive them.
- To improve our online platform, services, and user experience through analytics and research.
- To comply with legal obligations and protect our legitimate business interests.
3. Legal Basis for Processing Personal Data (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing bespoke floral arrangements).
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, direct marketing).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery). These providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
- Legal and Regulatory Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, and the purposes for which we process your personal data.
6. Your Data Protection Rights
You have specific rights regarding your personal data under applicable data protection laws, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Geyser Flora7 The Steam Yards, Floor 3
Canary Wharf, London, E14 5GN
UK
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.